The Exchange Network Help Desk is a resource designed to support the success of all Partners.The Help Desk is available Monday-Friday from 8:00AM-6:00PM ET at:
Email: nodehelpdesk [at] epacdx.net
Help Desk personnel are available to provide technical support to Partners seeking assistance with:
While the Help Desk will make every effort to assist Partners, it is unable to serve as a substitute for a Node support contractor. Limited resources prevent the Help Desk from being able to provide support in the following areas:
Partners requiring any of the above services or needing extensive implementation assistance should utilize Exchange Network grant funding or other internal resources to secure the services of a qualified vendor.